- Acceptance of Terms
- Your access to and use of this Website ("the Website") and any Services referred to in Clause 2, is subject exclusively to these Terms and Conditions. You will not use the Website Services for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website Services you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website Services.
- We reserve the right to update or amend these Terms and Conditions at any time and your continued use of the Website Services following any changes shall be deemed to be your acceptance of such change. It is therefore your responsibility to check the Terms and Conditions regularly for any changes.
- The Services
The Website may provide communication tools such as email, content submission and creation systems, or other communication facilities ("the Services") designed to enable you to communicate with others. Unless stated otherwise the Services are for your personal and non-commercial use only.
- Child Supervision
We are concerned about the safety and privacy of our users, particularly children. Parents who wish to allow their children access to and use of the Website Services should supervise such access and use. By allowing your child access to the Services you are allowing your child access to all of the Services. It is therefore your responsibility to determine which Services are appropriate for your child. Always use caution when revealing personally identifiable information about yourself or your children via any of the Services.
- Privacy Policies
- We use a technology called "cookies" as part of our normal business procedure to track patterns of behavior of visitors to the Website. A cookie is an element of data that the Website sends to your browser that is then stored on your system. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.
- User Account, Password and Security
If a particular Service requires you to open an account you will be required to complete the registration process by providing certain information and registering a username and password for use with that Service. You are responsible for maintaining the confidentiality of the username and password and also for all activities, which take place under your account. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. In no event will the Web site or any of the associated organizations or companies be liable for any indirect or consequential loss or damage whatsoever resulting from the disclosure of your username and-or password. You may not use another person
- Business Ordinance Clause
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
- Cancellation and Return Policy
Described below are the site wide policies of ezysolare.com which apply to all sales and purchases made on the website.
10 Days Return Policy
We offer you complete peace of mind while ordering at ezysolare.com, we assure you that all products sold on ezysolare.com are brand new and 100% genuine. In case, the product you have received is 'Damaged', 'Defective' or 'Not as Described', our Return policy has got you covered. Possible resolution could be Replacement or Refund depending on the case. Please make sure that the original product tag and packing is intact when you send the product back to us.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer. Let us know and we’ll help you regarding the same.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91 7490001988 email us at email@example.com with your Order ID.
Apart from condition reserved herein above, There are certain scenarios where products shall not be eligible for return or replacement.
- Return request is made after the specified time frame.
- Product is damaged because of use or Product is not in the same condition as you received it.
- Defective products which are covered under the manufacturer's warranty.
- Any consumable item which has been used or installed.
- Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number.
- Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery.
Refund of payment is applicable only in the following situation -
In case fresh stock is not available with seller for exchange as per above guidelines, customer will get a refund of the amount in their bank account/credit card within 30 days after returning the goods safely and in original condition to the seller.